Frequently Asked Questions

Everything you need to know — in one place

Browse by topic, search by keyword, or jump straight to the question on your mind. We update this page every month based on the questions parents ask us most.

Quick stats
12
Questions answered
6
Topic categories
<24h
Reply time
01 How do I enrol my child?
Book a free 30-minute discovery call from the home page. After our chat we'll run a short diagnostic with your child, recommend a plan, and walk you through enrolment — typically under 10 minutes.
02 What ages and grades do you teach?
We support students from Grade 1 through Grade 8 across our Elementary (Grades 1–6) and Middle School (Grades 7–8) programs. We also offer Advanced Maths (IB Prep) for students stepping into rigorous international curricula — readiness for this track is based on the learner's level, not a fixed grade.
03 How are sessions delivered?
Sessions run on our virtual classroom with shared whiteboard, live worksheet annotation, and screen sharing — equally engaging as traditional teaching.
04 How long is each session and how often should we book?
Sessions run for up to one hour. We'll recommend a cadence after the diagnostic — and you can change frequency, timing, or focus on the fly to suit your child.
05 Who are the tutors and how are they vetted?
Every Learner Trail tutor is rigorously vetted and completes our internal pedagogy training. You can review qualifications and student feedback before they're paired.
06 What if my child doesn't connect with the tutor?
We re-pair, free of charge — no awkward conversations needed. The right tutor match is the single biggest predictor of progress, so we make this seamless. Just let us know and a new tutor is introduced within 48 hours.
07 How much does it cost?
Our 1:1 tutoring starts from $12 per hour. There are no annual contracts and no cancellation fees — you can pause anytime and cancel with just 7 days' notice.
08 Do you offer any discounts?
Yes — siblings receive a 10% discount on all plans. We also run a referral programme: refer a friend, and once the student you referred completes 4 classes, you'll receive one free class as a thank-you.
09 How quickly will we see progress — and how will I know?
Most families notice a confidence shift within 4–6 weeks; measurable academic gains typically arrive within one full term. You'll have three ways to track it:
  • A detailed progress report with attendance, scores, and topics covered
  • A fortnightly report from your tutor with focus areas and next steps
  • A termly review call to revise goals and celebrate wins
10 How do you tailor the tutoring to my child?
Every learning plan is shaped around your child. Depending on their strengths, we align the curriculum to where they shine — and we focus on each individual child's pace and learning style. No two students get the same path; every session is built around the child sitting in front of us, the way they think, and the way they grow.
11 What is the IB Prep program and who is it for?
Our Advanced Maths — IB Prep module is designed for students preparing to enter the IB Mathematics curriculum or any rigorous advanced-maths track. It covers the core areas of IB Maths through structured, curriculum-aligned content taught 1:1 by a tutor experienced in IB-level material. There's no strict grade requirement — we assess readiness during the free demo and recommend this track when the student is ready. Learn more about IB Prep →
12 What worksheets do you offer, and can we access them without enrolling?
Our worksheets library is freely browseable — no account or enrolment needed. We offer curriculum-aligned worksheets across:
  • Elementary Mathematics — Grades 1 through 6, organised by grade, topic, and subtopic
  • Middle School Mathematics — Grades 7 and 8, covering pre-algebra, geometry, and data analysis
  • Advanced Maths (IB Prep) — one worksheet per IB strand, covering all five core areas
Full download access for all worksheets is included in every tutoring plan. Students can use them for independent practice between sessions or as a diagnostic before booking a demo.

Still have questions?

Our admissions team is online Monday through Sunday — happy to talk through anything before you commit.

Call us +1 613 663 7724 Send a message Text us via SMS Chat on WhatsApp We reply quickly